What we collect
We collect certain information or data about you when you voluntarily use www.YourVA.co.uk. In particular, we collect and retain:
- Questions, queries or feedback you leave, including your name, telephone number and email address, if you use the “Contact” form on our website. This data is used to respond to your message.
- Upon your agreement, information on how you use the website by using cookies. This data is used to improve the site by monitoring how you use it.
- The information contained on your business card if we meet through business networking with the potential of working together.
- Your name, email address, postal address and telephone number in any subsequent communication with you for the purposes of delivering a PA and administrative service
This data can be viewed by authorised people in Your VA to respond to any message you send us.
Where your information is stored
We store your information, whenever possible, on secure servers in the European Economic Area (EEA).
Keeping your information secure
We have procedures and security features in place to prevent unauthorised access or disclosure and to keep your information secure once we receive it, which is detailed in our Data Protection and Security Policy.
Disclosing your information
We may pass on your personal information if we have a legal obligation to do so. We will not share your information with any other organisations for marketing, market research or commercial purposes, and we do not pass on your details to other websites.
You can request details of all the personal information that we hold about you under the Data Protection Legislation. If you believe that any information we are holding on you is incorrect or incomplete, email us as soon as possible at the address below. We will correct any information found to be incorrect within 28 days of receipt of that request.
You are also entitled to request that any data that we hold on you is destroyed or erased, and we shall comply with that request within 28 days of receipt of that request.
Your VA is a sole trader, founded by Alexia Padgham in 2006. Any queries relating to this Policy should be directed to the registered Data Controller, Alexia@YourVA.co.uk who has been registered with the Information Commissioner’s Office since 2006